Frequently Asked Questions

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated.
Do kava bottles/tumblers contain lead?
Can I put other beverages in there besides water?
Are kava bottles dishwasher safe?
Are kava bottles microwave safe?
When will my order be delivered?
Have kava products been tested?
Do kava products have a warranty?
How can I check, update, change, or cancel my order?
How do I remove stain or smell un my product?
How long does kava cup last cold/hot?
How do I clean the different parts of my kava Tumblers & bottles?
Are kava bottles & tumblers freezer safe?
Where does kava brand ship to?
Where are kava products made?
Do you have a physical store?
How can I apply a discount coupon?
What are the accepted payment methods?